Cookie Policy

Our website uses cookies.

This Cookie Policy explains how High Street CX uses cookies and similar technologies on our website, and how you can control them.

Optional cookies (for example, analytics) are only used if you choose to enable them.

Last updated: 8 January 2026

About cookies

A cookie is a small file that a website stores in your browser. Cookies can help a site function, remember settings, and (where enabled) measure how the site is used.

Cookies may be “session” cookies (which expire when you close your browser) or “persistent” cookies (which remain until they expire or you delete them).

Cookies do not usually contain information that directly identifies you, but they can be linked to other information depending on how a service is configured.

Cookies that we use

We aim to keep cookie usage minimal. At the moment, cookies on this site fall into these groups:

Preference cookies – used to remember your cookie choices.
Analytics cookies (optional) – used to understand how the website is used (only if you enable analytics).
Marketing cookies (optional) – these are not currently used unless we enable marketing tools in the future.

Cookies set by our service providers

If you enable analytics cookies, we use Google Analytics (GA4) to help us understand how people use the site.

Google Analytics may set cookies to collect usage information and generate reports. You can read Google’s privacy policy here: https://policies.google.com/privacy.

If we add additional tools in the future (for example, marketing tags), we will update this page and your preferences controls.

Managing cookies

You can manage your optional cookie choices at any time here: Manage cookie preferences.

You can also control cookies through your browser settings, including deleting existing cookies and blocking some or all cookies.

If you block cookies, some features may not work as expected.