Terms & Conditions

Terms & Conditions

Website terms of use.

These Terms & Conditions govern your use of this website. By accessing or using the site, you agree to be bound by them. Separate terms will apply to any services we provide to customers.

Last updated: 8 January 2026

Introduction

These terms apply to your use of this website (the “Website”). If you do not agree with them, you must not use the Website.

“High Street CX LTD” ("we", "us", "our") operates this Website. Our company details are set out at the end of these terms.

Cookies

This Website uses cookies and similar technologies. You can read more in our Cookie Policy and manage optional cookies in your cookie preferences.

Licence to use this Website

Unless stated otherwise, we (and/or our licensors) own the intellectual property rights in the Website and its content. You may view pages for your own use and you may download or print pages for personal, non-commercial use, subject to the restrictions below.

You must not:

  • republish material from this Website (including on another website);
  • sell, rent, or sub-license material from the Website;
  • display material from the Website in public;
  • reproduce, duplicate, copy, or otherwise exploit material on this Website for a commercial purpose;
  • edit or otherwise modify any material on the Website; or
  • redistribute content from this Website unless we expressly make it available for redistribution.

Acceptable use

  • Do not use the Website in any way that causes (or may cause) damage to the Website or interferes with its availability or accessibility.
  • Do not use the Website in any way that is unlawful, fraudulent, or harmful.
  • Do not introduce viruses, trojans, worms, or other malicious code.
  • Do not carry out systematic or automated data collection (including scraping, data mining, or data extraction) without our written consent.
  • Do not use the Website to send unsolicited marketing or commercial communications.

Restricted access

We may restrict access to parts of the Website from time to time. If we provide you with login details for any restricted area or service, you must keep them confidential and not share them with others.

User content

If you submit content to us through the Website (for example, by using a contact form), you confirm that the content is accurate to the best of your knowledge and does not infringe the rights of any third party or contain unlawful material.

We may remove or refuse to publish content where we reasonably believe it breaches these terms or applicable law.

No warranties

The Website is provided “as is” and “as available”. To the fullest extent permitted by law, we do not make any representations or warranties (express or implied) in relation to the Website or the information on it.

We do not guarantee that the Website will always be available, secure, or free from errors. Nothing on this Website constitutes professional advice.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any losses or damages arising out of or in connection with your use of the Website.

In particular, where the Website is provided free of charge, we will not be liable for:

  • any indirect, special, or consequential loss;
  • any business losses (including loss of profits, revenue, contracts, goodwill, or anticipated savings);
  • loss or corruption of data or information.

Exceptions

Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

Reasonableness

By using the Website, you agree that the exclusions and limitations of liability in these terms are reasonable.

Other parties

You agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the Website.

Indemnity

You agree to indemnify us for losses, damages, costs, and expenses (including reasonable legal fees) arising from your breach of these terms or misuse of the Website.

Breaches

If you breach these terms, we may take action we consider appropriate, including suspending or restricting access to the Website.

Variation

We may update these terms from time to time. The updated version will apply from the date it is published on this page. Please check this page occasionally.

Assignment

We may transfer our rights and obligations under these terms to another organisation. You may not transfer your rights or obligations under these terms.

Severability

If any part of these terms is found to be unlawful or unenforceable, the remainder will continue in effect.

Entire agreement

These terms and our Privacy Policy form the entire agreement between you and us regarding your use of the Website.

Law and jurisdiction

These terms are governed by the laws of England and Wales. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

Company information

Company name: High Street CX LTD

Registered office: 1 High Street, Launceston, PL15 8ER, United Kingdom

Registered in England & Wales. Company No: 16950219

Contact

If you have questions about these terms, contact us at office@highstreetcx.com.